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March 22, 2017 / Ab Cdef

When things go wrong

 Europe Jet Black TitaniumOkay so “nobody’s perfect” as the last line of Some Like it Hot goes. The same is true occasionally of products, like (say) the links bracelets you buy from Magnetic Products Store. Don’t get me wrong. I’m not trying to bad mouth those guys at MPS. But nobody’s perfect. Or did I already mention that?

Anyway, where there’s a problem and where there’s also a good online retailer, there’s also a solution. And fortunately, the MPS website doesn’t leave you in the lurch: It is packed with advice on how to deal with any problems that might arise. You’ll find all the answers you need in the Troubleshooting section of the site.

Turquoise with gem stonesThese very useful pages cover everything from the bracelet being too loose or too tight, to problems opening the clasp and how to remove links using the links removal tool that MPS thoughtfully provides.

Take for example the problem of a clasp that won’t open. The way to solve this problem is solved on the Cannot open the clasp troubleshooting page. This shows – both with text and with pictures – how you can open the clasp by inserting your fingernail at the right spot (illustrated). But what if you bite your nails (like me) and they are too short to insert at the right spot? The Troubleshooting page in question also shows you the alternative of inserting the tip of a pair of scissors and opening them to open the clasp.

ionTopia HI-PRIME red siliconeSimple and effective. One problem: two solutions. And all served up neatly and succinctly with clear illustrations. And that’s really all there is to it. That’s why Magnetic Products Store has such a good reputation. They take care of the details and help the customer with the problems before the problem becomes a problem.  And there aren’t too many online retailers you can say that about.

PS if you like what you see on this page, you might like to check out these bracelets. They offer just a glimpse and a sample of the wide range of magnetic bracelets that MPS has to offer at very reasonable prices.

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